Broadband Facts
	
	Zentro
	Z25 
	Fixed broadband consumer disclosure
	
	Plan for 25 Mbps
	
	
		
			| 
				Monthly charge for month-to-month plan
			 | 
			
				$0.00
			 | 
		
	
	
	Additional Charges and Terms
	
	
		
			| 
				Data included with monthly charge
			 | 
			
				Unlimited
			 | 
		
	
	
	
		
			| 
				Charges for additional data usage - each additional 50 Gb
			 | 
			
				N/A
			 | 
		
	
	
	
	
	
		
			| 
				Other monthly fees
			 | 
			
				As Applicable
			 | 
		
	
	
	
		
			| 
				One-time fees
			 | 
			
				$   -
			 | 
		
		
			| 
				Late payment fee
			 | 
			
				$10
			 | 
		
		
			| 
				Deposit
			 | 
			
				$   -
			 | 
		
		
			| 
				Installation fee
			 | 
			
				$   -
			 | 
		
		
			| 
				Early termination fee
			 | 
			
				$   -
			 | 
		
		
			| 
				Government taxes
			 | 
			
				$   -
			 | 
		
	
	
	Speeds provided with Plan
	
	
		
			| 
				Typical speed downstream
			 | 
			
				25 Mbps			 | 
		
	
	
	
		
			| 
				Typical speed upstream
			 | 
			
				25 Mbps			 | 
		
	
	
	
	
	
		
			| 
				Typical packet loss
			 | 
			
				≤0.1%
			 | 
		
	
	
	Network Management
	
	
		
			
				Application-specific network management practies?
			 | 
			
				N/A
			 | 
		
	
	
	
		
			
				Subscriber-trigger network management practices
			 | 
			
				N/A
			 | 
		
	
	
	
		
			| 
				More details on network management 
			 | 
			
				N/A
			 | 
		
	
	
	
	
	Complaints or Inquiries
	To contact us:  online/ (877) 936-8761;
	To submit complaints to the FCC: online/ (888) 225-5322
	
	Learn more about the terms used on this form and other relevant information at the FCC's website